Risk and Crisis Management

Risk and Crisis Management JAMES WALKER INTRODUCTION Risk and Crisis Management deal with threats to organizations. The organizations mitigate threats by applying management programs. Risk Management deals with threats prior to the event occurring while crisis management deals with threats when it unfolds or after the event occurs. Crisis examples would be natural occurrences, faulty equipment, human error, conflicts, intentional efforts, and imperfect leaderships. (Department of Homeland Security, 2009) (Shrivastava and Miglani, 1988) For this assignment, it will discuss following: the difference between risk and crisis management and the role of the National Response Framework (NRF) and the National Incident Management System (NIMS) plays, do I consider crisis management a part of risk management, and describe the possible types of crisis faced by my organization and which is important to be prepared for and why. RISK AND CRISIS MANAGEMENT The definitions of Risk and Crisis Management do vary, but generally the two deal with how organizations plan, prepare, and mitigate. Crisis Management is processes that are allocated to manage unexpected incidents that threat organizations, operations, and individual or group of people. (Australian Government, 2010) A crisis does happen without warnings and it is utmost important that plans are in place to be able to execute quickly (reactive) such actions to remedy situations or decrease the impact of a crisis to reestablish normality. Risk Management is a continuous process which threats are emphasized and solutions are in place to mitigate or avoid the risks (proactive). No matter how well prepared the procedures are for risk management, a requirement for any organizations or groups need to have a crisis management plan in place. (Australian Government, 2010) The NRFs role to crisis and risk management is providing the guidance for the Nation to all responses to occurrences and it is created upon scalable, flexible, and adaptable coordinating structures to associate roles and responsibilities. Furthermore, it gives the authorities and best customs for managing incidents or occurrences (Policy for Crisis Management). (Department of Homeland Security, 2009, 2013, and 2015) For NRF to support the role of crisis and risk management, it is comprised of core documents, the Emergency Support Functions (ESF), Support and Incident Annexes, and Partner Guides. The core documents discuss the responses, roles, and responsibilities for our nation to include response actions, organizations, and planning requirements. (Department of Homeland Security, 2009, 2013, and 2015) The ESF is the resources and abilities from Federal and State that are functional areas that are needed for a response such as Transportation, Law Enforcements, Mass Care, and Firefig hting to name a few. Support Annexes are the essential support aspects that are common to occurrences or incidents such as Financial Management and Coordination from private sectors. The Incident Annexes are the aspects how to respond to incident categories such as Biological, Nuclear, Radiological, Cyber, and Mass Evacuation. Lastly, the Partner Guides give the references to discuss the key roles and actions for Local, Tribal, State, Federal, and Private-Sector response teams. (Department of Homeland Security, 2009, 2013, and 2015) The NIMS works hand in hand with the NRF. NIMS role in crisis and risk management is to give the guidance for command and management structures of incidents to organizations or people. It provides the methodical and proactive tactics at all levels of governments to include private sectors to work efficiently to prevent, protect, respond, recover, and mitigate incidents or occurrences no matter the cause, location, size, and the complexity. (Department of Homeland Security, 2008 and 2009) (FEMA, 2013 and 2016) The question to think about is crisis management a part of risk management. A good risk management process minimizes loss when occurrences arise. A good crisis management is essential, but it should not be replaced for risk management processes. Regardless having a robust risk management process, occurrences or crisis will happen and cannot be predicted. The preparation to deal with and act immediately is essential when it comes to the two being a part of each other (plan, prepare, and mitigate). (Department of Homeland Security, 2009) (FEMA, 2013) (James and James, 2008) A good structure for risk and crisis management process maximizes the ability to act and minimizes losses. Crisis and Risk Management would discipline a broader context of management for identifying, assessing, understanding, and coping with the occurrences. Additionally, they would influence the preventing, alleviating, and overcoming different types of crisis. In the end, risk management assesses the threat levels and allows for ways to avoid the potential threats. Crisis Management deals with threats prior, during, and after the occurrence. (Australian Government, 2010) (Department of Homeland Security, 2009) (FEMA, 2013) TYPES OF CRISIS IN MY ORGANIZATION Crises in telecommunication organizations arise all the time. Telecommunications have four threats associated such as compliance, operational, strategic, and financial threats. Compliance deals with the laws, regulations and corporate governance. Operational is the impacts on the processes, systems, and people to include the overall value of the organization. Strategic relates to our customers and investors to include competitors. Lastly, Financial is the instability to keep up with technology, fixing hardware failures, updates on software and have the proper training for the employees. (EY, 2014) (MSG, 2017) The threats have crisiss that are underlined. The number one crisis is the new roles of involving industry ecosystems. The realization and understanding the importance of the new growth opportunities, customer satisfaction, and competitors to keep up with technology is a big issue and it is the driver in todays digital world (new technologies). The Compliance threat has crisiss dealing with controlling new structures and essentials in privacy and security. Additionally, the mentioned would be the second importance in a telecommunication organization. The obedience with policy and security is not regulated to protect our data. It is the reason we have the breaches in our ecosystems. (EY, 2014) (MSG, 2017) The crises in Operation threats have organizational agility especially dealing with diverse ecosystems and fostering innovation. Furthermore, the issues with data integrity to drive growth and efficiency including performance measurements. The crises in Strategic threats have customer satisfaction issues, new services available, and simplicity and flexibility to include adopting new innovation methods to improve the networks (ecosystems). The crises in financial is always going to be dealing with competitors with new technologies to improve the heterogeneous network landscape for the diverse networks. (EY, 2014) (MSG, 2017) CONCLUSION Risk and Crisis Management deals with threats to organizations. The organizations mitigate threats by applying management programs. Risk Management deals with threats prior to the event occurring while crisis management deals with threats when it unfolds or after the event occurs. Crisis examples would be natural occurrences, faulty equipment, human error, conflicts, intentional efforts, and imperfect leaderships. (Department of Homeland Security, 2009) (Shrivastava and Miglani, 1988) The NRFs role to crisis and risk management is providing the guidance for the Nation to all responses to occurrences and it is created upon scalable, flexible, and adaptable coordinating structures to associate roles and responsibilities. Furthermore, it gives the authorities and best customs for managing incidents or occurrences (Policy for Crisis Management). For NRF to support the role of crisis and risk management, it is comprised of core documents, the Emergency Support Functions (ESF), Support and Incident Annexes, and Partner Guides. (Department of Homeland Security, 2009, 2013, and 2015) The NIMS role in crisis and risk management is to give the guidance for command and management structures of incidents to organizations or people. It provides the methodical and proactive tactics at all levels of governments to include private sectors to work efficiently to prevent, protect, respond, recover, and mitigate incidents or occurrences no matter the cause, location, size, and the c omplexity. (Department of Homeland Security, 2008 and 2009) (FEMA, 2013 and 2016) My organization deals with telecommunication and crises are always arising all the time. Telecommunications have four threats associated such as compliance, operational, strategic, and financial threats. The number one crisis that falls under compliance is the new roles of involving industry ecosystems. The realization and understanding the importance of the new growth opportunities, customer satisfaction, and competitors to keep up with technology and it is the drive for todays digital world (new technologies). (EY, 2014) (MSG, 2017) The crises dealing with controlling new structures and essentials for privacy and security with the networks would be the second issue. It is the second importance in a telecommunication organization. The obedience with policy and security is not regulated to protect our data. It is the reason we have the breaches in our networks. (EY, 2014) (MSG, 2017) BIBLIOGRAPHY Australian Government (2010). AS/NZS ISO 31000 (2009), Risk Management-Principles and  Guidelines, Retrieved from: http://www.finance.gov.au/sites/default/files/COV_Risk_Management_Fact_Sheet_FA3_23082010_0.pdf, August 2010. Department of Homeland Security (2012). Department of Homeland Security Strategic Plan:  Fiscal Years 2012-2016, Retrieved from: https://www.hsdl.org/?viewdid=700830. Department of Homeland Security (2015). Presidential Policy Directive / PPD-8: National  Preparedness: National Preparedness, Retrieved from: http://www.dhs.gov/presidential-policy- directive-8-national-preparedness, September 23, 2015. Department of Homeland Security (2013). National Response Framework, Retrieved from:  https://www.fema.gov/media-library-data/20130726-1914-25045- 1246/final_national_response_framework_20130501.pdf. May 2013. Department of Homeland Security (2008). The National Incident Management System,  Retrieved from: http://www.fema.gov/pdf/emergency/nims/NIMS_core.pdf Department of Homeland Security (2009). National Infrastructure Protection Plan, Retrieved  from: http://www.dhs.gov/xlibrary/assets/NIPP_Plan.pdf. EY (2014). Top 10 Risks in Telecommunications 2014, Retrieved from: http://www.ey.com/Publication/ vwLUAssets/EY_-_Top_10_risks_in_telecommunications_2014/$FILE/EY-top-10-risks-in-telecommunications-2014.pdf. FEMA (2013). National Preparedness Goal, Retrieved from: http://www.fema.gov/media-library-data/20130726-1916-25045-3131/2013_npr_fact_sheet.pdf. FEMA (2016). National Preparedness Report, Retrieved from: https://www.fema.gov/national-preparedness-report, May 31, 2016. James, E., and James, E. H. (2008). Linking crisis management and leadership competencies:  The role of human resource development, Advances in Developing Human Resources 10  (3), 352, Retrieved from: http://webuser.bus.umich.edu/lpwooten/PDF/ADHR316450.pdf. MSG (2017). Management Study Guide, Crisis Management Meaning, Need and its Features,  Retrieved from: http://www.managementstudyguide.com/crisis-management.htm. Shrivastava, P. Mitroff, I.I., Miller, D. and A. Miglani (1988). Understanding industrial  crises, Journal of Management Studies 25(4), 285-304, Retrieved from: http://paulshrivastava.com/Research%20Publications%20Directory/UNDERSTANDING%20INDUSTRIAL%20CRISES.pdf.

Milo and Otis Essay -- Animals Relationships Papers

"Milo and Otis" In her book, Dog Love, Marjorie Garber proposes the idea that fictional works that offer representations of canines are often used not to tell us about dogs, but to tell us about ourselves. â€Å"The Adventures of Milo and Otis,† directed and based on a story by Masanori Hata, stars a pug-nosed puppy that Garber would believe possesses many of the traits we deem ideal in humans, and also offers several moral truths and social maxims about human society. The ways in which we as humans represent our relationships with dogs are explored in Dog Love. Garber assumes on the role of a cultural critic through her book, commenting on the role and social value dog representations have in our society, as represented in various artifacts: novels, films, advertisements, etc. She believes that through dog stories we create the ideal human, assigning valued human characteristics to the canine protagonist. She states, â€Å"The dog becomes the repository of those model human properties that we have cynically ceased to find among humans† (Garber 15). In our society, we no longer turn to our fellow men and women for the embodiment of virtue; we instead look to â€Å"man’s best friend.† Canine tales are becoming an ever-more-popular medium for expression, says Garber: â€Å"Just as the pathos of human love and loss is most effectively retold, in modern stories, through the vehicle of the steadfastly loyal and loving dog, so the human hero has increasingly been displaced and replaced by the canine one† (44). The spotlight has been shifted from the larger-than-life human to the humble family pet and his canine brethren. Stories that feature a dog rather than a person are able to more convey a deeper sense of meaning, establishing their... ...establishing a â€Å"home† has essentially been transferred from the parent to the child, and the traditional home, and consequently family, has all but disappeared in our society. This shift undermines the roles of the parents, and forces the child to take on adult responsibilities at a premature age. We live in an on-the-go day and age where nothing seems to remain constant for any time at all, and with this lack of continuity we have lost a great deal of what was once an integral part of society. The thought of a child ascribing to a â€Å"home† devoid of anything infallible is not a pleasant one. If every parent would spare a moment in their busy, fast-paced lives to consider the impact of the dissolution of the traditional home upon our children, we might not need films such as â€Å"Milo and Otis† to instruct our children to dissociate home from the world around them.

Evolution of the Electronic Health Record

Evolution of the Electronic Health Record By Belinda Martorelli 11 January 2012 The beginnings of a standardized electronic health record system started in the 1960’s. They were mostly written accounts of the patients’ complaints’. As the systems developed, the records followed a business format, with the information being more useful for the financials and statistics. (Johns, Merida L. (Ed. ) (2011) Health Information Management Technology, Illinois: Chicago, Third Edition. It was reported by Summerfield and Empey that â€Å"at least 73 hospitals† were using computerized systems for patient’s records and there were â€Å"28 projects† underway to store and retrieve clinically relevant information. Over time other systems were created such as the CHCS – Composite Health Care System – used by the Department of Defense, COSTAR – the Computer Stored Ambulatory Record- used worldwide, and DHCP – De-Centralized Hospital Computer Program cultivated by the Veteran’s Administration – used nationwide, to name a few. Electronic Health Records, National Institutes of Health National Center for Research Resources, Overview, April 2006, The MITRE Corporation) The Institute of Medicine (IOM) saw new technologies in the mid 1980’s that they wished to implement in Electronic Health Records (EHR) to reduce duplicate records and increase accuracy. In 1991, a committee was created to make a report and recommendations. That first report was titled â€Å"The Computer-based Patient Record: An Essential Technology for Health Care†.The results of this report spoke about the characteristics, features and purposes of the electronic record. (Johns, Merida L. (Ed. ) (2011) Health Information Management Technology, Illinois: Chicago, Third Edition. ) Early in 1999, a report came out that revealed between 44,000 and 98,000 American hospital patients died due to medical errors. Embracing informat ion technology was a priority along with other factors that needed improvement in the American Healthcare System. Other reports focused on patient safety and the quality of care they received. Johns, Merida L. (Ed. ) (2011) Health Information Management Technology, Illinois: Chicago, Third Edition. ) The next important report the IOM produced, in 2003, dealt with the standardization of EHRs to improve patient safety. They created an 8-point list of what EHRs could do. 1. Administrative processes 2. Decision support 3. Electronic communication and connectivity 4. Health information and data 5. Order entry/management 6. Patient support 7. Reporting and population health management 8. Results management (Johns, Merida L. Ed. ) (2011) Health Information Management Technology, Illinois: Chicago, Third Edition. Source: adapted from Kohn 2000. ) There was a study done in 2009 reporting the set-up of health information technology, with limited success, in the industry. The IOM and the Natio nal Research Council spoke about the shortfall of implementing the technology, creating a â€Å"healthcare IT chasm†. (Johns, Merida L. (Ed. ) (2011) Health Information Management Technology, Illinois: Chicago, Third Edition. Source: adapted from Kohn 2000. Some of the challenges to having EHR’s can be system crashes, slow response time and lack of communication between disciplines. Purchasing a system â€Å"off the shelf† can be problematic. It may not be an exact fit. It can also be cost prohibitive. Buying components to meet the facilities needs might perform better. The Personal Health Record (PHR) is controlled by the patient. It contains information about their diseases, hospitalizations, surgeries and any other pertinent facts that affect the patient. Its’ location can be on a flash drive, their computer or on the Web.It can list demographics like occupation, health related plans and their current health status along with a living will, organ donat ion choices and a durable power of attorney. (Johns, Merida L. (Ed. ) (2011) Health Information Management Technology, Illinois: Chicago, Third Edition. ) References: Electronic Health Records, National Institutes of Health National Center for Research Resources, Overview, April 2006, The MITRE Corporation Johns, Merida L. (Ed. ) (2011) Health Information Management Technology, Illinois: Chicago, Third Edition.

Diesel Marketing Strategy - 6776 Words

Diesel s marketing strategy Overview Introduction Part I: Product I.Competitive Analysis a. Inter-segment competition b. Inter-product competition II.Brand: Diesel†¦show more content†¦Renzo Rosso stated: This position is a challenge. We try to offer a new ready-to-wear clothing, a luxury item to seduce out young customers, the casual follower. We may wonder how the positioning of Diesel in the premium sector of the vast and competitive jeans market can work ... Part I: Product Here are some figures describing the ready-to-wear market for the 2005-2006 period: [pic] [pic] New trends in consumption of ready-to-wear can be used to establish a profile of consumer type characterized by: †¢ those who perceive lean cuts/styles as trendy †¢ looking for specific cuts that highlighting or accentuate the body, †¢ looking for originality and rarity to stand out, †¢ the desire to stay young †¢ well-being; clothing that makes one feel good in all situations. Jeans embodies these trends, thanks to its ambivalence: both practical and fashionable, cool and chic, grungy and luxurious. The variety of models on offer can satisfy all kinds of consumers. I. Competitive Analysis Diesel, one of the most popular brands of the moment, has been available on the market for several years now and it is difficult today to findShow MoreRelatedMarketing Audit of Diesel1555 Words   |  7 Pagesjeans has risen rapidly, Diesel, which has built an entire existence of passion, originality and creativity, emerges as a strong competitor towards the market leader Levi’s, with its daring and provocative style and cuts. Founded in 1978 by Renzo Rosso in Braganza, Northern Italy, the company, Diesel S.p.A, remarkable as an innovative international design company producing a wide-ranging collection of jeans, clothing and accessories with full of originality. Diesel is a leader in pioneeringRead MoreMahindra E20 Case analysis1636 Words   |  7 Pagesï » ¿ Contents I. Introduction II. SWOT Analysis III. Marketing Mix Strategy of Mahindra E20 IV. Market Share and Sales Analysis V. Conclusion Introduction: Mahindra e20, previously called Reva NXR, it is an urban electric car hatchback, manufactured by Mahindra Reva Electric Vehicles. E20 is the successor of REVA G-Wiz successor and was developed by basing REVA’s technology. E20 was launched in India in March 2013 at a price range of Rs 6.5 lakh to Rs 8.5 lakhRead MoreEssay Marketing Research on the New Volkswagen Golf1559 Words   |  7 PagesMarketing Research on the New Volkswagen Golf Marketing research aims to take some of the risk out of marketing decisions by providing information that can form part or the entire basis of decision-making. It is applicable to all aspects of marketing-mix decisions and should be an integral part of the process of formulating marketing strategy. Marketing research by definition is the function that links the consumer, customer and public to the market through information- information used to identifyRead MoreVolkswagen, The Worlds Best Selling Automotive Oem1744 Words   |  7 Pagesscandal of unprecedented proportions. At least 11 million diesel-powered VW cars worldwide use a specially-coded piece of software to purposefully cheat during emissions testing. The result is that VW s diesel cars appear sufficiently clean to government regulators – enough to be eligible for sale – but when consumers drive their cars in the real world, the vehicles software switches the engines behavior: In consumer hands, these VW diesel engines switch into a mode where they perform better (moreRead MoreDiesel Marketing Mix3906 Words   |  16 PagesMarketing Mix Name:Rachel Scullion Date of Submission: 28th March 2012 Module: Marketing practice Table of Contents Aim of the report Introduction Company background Marketing mix Product o Product definition o Product categories o Product classification o Product life cycle o Branding o Packaging Price o Definition of price o Pricing strategies o Examples of products and prices o Pricing in comparison to competitors o Pricing discrepancies o Pricing methods Place o Definition of Place o ChannelsRead MoreEthics Of Volkswagen Case Study1170 Words   |  5 Pagesin one of the biggest scandals the car industry has seen. The Emission Scandal The scandal broke out in 2015, when the company admitted to installing devices that would misrepresent results during emissions testing (Chappell, 2015). Many of VW’s diesel-powered vehicles were found to be releasing levels of nitrogen oxides at a lot higher rate than acceptable by the regulatory agencies (A Mucky Business, 2015). The devices installed would activate whenever emissions tests were being conducted, andRead MoreBUS 235 marketing mix assignment1634 Words   |  7 Pagesï » ¿ Week 5: The Marketing Mix BUS 235: Introduction to Marketing Introduction There are many products and services available in the market today. The automobile market is no different. There are many brands, styles, and price ranges when it comes to vehicles. One specific area of the automobile market are trucks, more specifically is the Ram truck. Dodge Ram has been around since 1981. Truck sales have hit an all time high since 2007 proving that fuel pricesRead Moreâ€Å"Diesel for Successful Living†: Branding Strategies for an Up-Market Line Extension in the Fashion Industry3664 Words   |  15 PagesTable of content †¢ The evolution of Diesel’s identity page 3 †¢ The analysis of both brands: Diesel StyleLab page 6 †¢ D-Diesel and StyleLab: How closely should they be associate in the mind of consumer? page 10 †¢ Three possible branding strategy for the StyleLab brand and their variants page 12 †¢ Diesel: a continuous evolution since 1978 to the present page 14 †¢ References page 17 2 1.1 The evolution of Diesel identity The fashion industry is very complicated, large and ever evolving as taste and preferenceRead MoreDiesel Swot Analysis3125 Words   |  13 Pagescase study provided discuss the key benefits of strong branding for both the Diesel Brand and for Diesel consumers. Benefits for Diesel: Product Brand extension: Renzo Russo’s creation of a unique and desirable jeans label back in 1978, combined with the forces of a textile manufacturers, lead to birth of the Diesel Jeans and Workwear brand. Russo’s sole takeover of the company in 1985 lead to the beginning of the Diesel brand extension. The solid consumer perception of the brand ethics and qualityRead MoreVolkswagen Emissions Scandal Case Study1015 Words   |  5 PagesVolkswagen Emission Scandal: Reputation Recovery and Recall Strategy KEY CHALLENGES Volkswagen has lost its reputation due to the recent emissions scandal. Volkswagen needs to recover its brand reputation and rebuild the relationships within its value chain, while pursuing its strategic goals (improving fuel economy with lesser emissions), in order to remain competitive in the automotive industry. To prevent future scandals, effective corporate governance needs to be implemented at Volkswagen